Frequently Asked Questions
Everything you need to know about your luxury streetwear experience.
How long will it take for my order to ship?
Orders are typically processed within 2-3 business days. Once shipped, domestic delivery usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition collaborations and sale items are final sale.
Are your products authentic?
Yes, all products purchased directly from our official website or authorized flagship stores are 100% authentic. Each piece is crafted with premium materials and signature Billionaire Boys Club branding.
How do I know which size to order?
We provide a detailed size guide on each product page. Our collections generally follow standard streetwear sizing, but we recommend checking specific measurements as fit can vary between seasonal collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a seamless checkout experience.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Therefore, we are unable to cancel or modify orders once they have been confirmed. Please review your cart carefully before completing your purchase.